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At Packet Video Network Solutions, Inc. (“PVNS”), we are committed to protecting your privacy and to developing technology that gives you the most powerful and secure online experience. You can travel through most of this web site (this “Site”) without giving us any information about yourself. But sometimes we do need information to provide services and/or information that you request, and this statement of privacy (this “Privacy Policy”) explains data collection and use practices of PVNS in those situations. Please read this Privacy Policy.
Collecting your Personal Information
We will ask you when we need information that personally identifies you (“personal information”) or allows us to contact you. Generally, this information is requested when you are registering before ordering e-mail newsletters, joining a limited-access premium site or Forums (see the definition in the Terms of Use), signing up for an event, or when purchasing and registering PVNS products and services. Personal information collected by this Site often is limited to first and last names, e-mail address, language, country or location, the company you work for and your position within this company but may include other information when needed to provide a service you requested. When you buy and install a new product (if any offered for sale in this Site), we may ask you to register your purchase electronically. When you do, we keep this registration information on file with any information you've already given us on previous visits to this Site. This is considered your personal profile.
Use of your Personal Information
We use your personal information for the following purposes:
- To proceed with your subscription to a user account and to make this Site easier for you to use by not making you enter your personal information more than once.
- To deliver services that you request or purchase.
- To help you quickly find software, services or information on this Site.
- To help us create and publish content most relevant to you.
- To alert you to product upgrades, special offers, updated information and other new services from PVNS.
- To enable us to proceed with your registration to an event organized by PVNS and/or its partners.
- To correspond with you and/or to respond to your inquiries, request for information or any other message posted through this Site.
- To send you newsletters, direct marketing information and to perform market research or surveys, unless if you have requested PVNS to not contact you for this purposes by clicking on the appropriate option or by editing our updating your personal profile.
By accepting the Terms of Use (this Privacy Policy being part of it), PVNS assumes that you have given your permission to collect and use your personal information as per this Privacy Policy.
Information sharing
We may provide and share your personal information to our affiliated companies, subsidiaries or business partners on a need to know basis to support us for the above usage purposes.
We also occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
PVNS may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on PVNS or this Site; (b) protect and defend the rights or property of PVNS, its affiliated companies or subsidiaries and its family of Web sites, or (c) act in urgent circumstances to protect the personal safety of users of PVNS, its Web sites, or the public.
Whole or part of your personal information could be available to and could be collected by all other users in cases where data is shared with third party as a necessary or implied function of certain part of this Site or for certain services, for example, (a) posting comments within Forums (as this term is defined in the Terms of Use); or (b) attendance at conference, training sessions, seminar or any other events organized by PVNS or PVNS affiliated companies or subsidiaries (even if in partnership with PVNS business partners or suppliers).
Your information may be stored and processed in the United States or any other country in which PVNS or its affiliates, subsidiaries or agents maintain facilities, and by using this Site, you consent to any such transfer of information outside of your country. PVNS abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.
In the event that PVNS sells or transfer whole or part of its business, your personal information collected through this Site could be transferred to the company acquiring such business unless you instruct PVNS not to do so.
Control of your Personal Information
When you register, or otherwise give us personal information, PVNS will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above. PVNS may send out periodic e-mails informing you of technical service issues related to a product or service you requested as they are essential to the use of the product or service.
Access to your Personal Information
We will provide you with the means to ensure that your personal information contained in various profiles on this Site is correct and current. Due to different processes, such information may be kept at different locations for different services. In such case you may be required to review and update the information in multiple locations. You may review and update this information or request deletions of any and all of your personal information at any time. To that effect, please contact websupport@pvnetsolutions.com.
Security of your Personal Information
This Site strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
Your personal information is never shared outside PVNS without your permission, except under conditions explained above. Inside PVNS, data is stored in password-controlled servers with limited access.
You also have a significant role in protecting your information. As an example, no one can see or edit your personal information without knowing your password, so do not share this with others. If you believe that your password has been compromised, you should immediately change your password.
Data Collected Outside this Site
PVNS may hire third parties to collect data or may purchase data from third parties. This may include renting e-mail address lists for use in e-mail campaigns. To the extent that your personal information at this Site is augmented through such measures, PVNS will provide the same security and management options as set forth herein for data collected within this Site.
While travelling through this Site, you may encounter links to third parties web sites (such as site of PVNS business partners); even though a connection might be made to such third parties sites, PVNS is not responsible for their respective and own privacy policies.
Use of Cookies
To ensure we are publishing content users need and want, this Site collects site-visitation statistics using cookies. We only use this information in aggregated form and only use site-visitation statistics for improving this site.
When someone visits this Site, a cookie is placed on the user's machine (if the user accepts cookies) or is read if the user has visited this Site previously.
Web beacons, also known as clear gif technology, or action tags, assist in delivering the cookie. This technology tells us how many visitors clicked on key elements (such as links or graphics) on this Site. We do not use this technology to access your personally identifiable information on this Site; it is a tool we use to compile aggregated statistics about this Site usage. We may share aggregated site statistics with partner companies but do not allow other companies to place clear gifs on our sites.
If you choose to not have your browser accept cookies from this Site, you will be able to view the text on the screens, however you will not experience a personalized visit nor will you be able to subscribe to the service offerings on this Site.
Changes to this Privacy Policy
PVNS will occasionally update this Privacy Policy. When we do, we will also revise the "last updated" date at the top of this Privacy Policy. For material changes to this Privacy Policy, PVNS will notify you by placing prominent notice on this Site.
Continued use of this Site implies your acceptance of any changes to this Privacy Policy.
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